FAQ

Browse our products, select desired items, add them to your cart, and proceed to checkout.

Please contact our customer service immediately for modifications or cancellations.

Once shipped, you'll receive a tracking number via email to monitor your order's progress.

We also have a dedicated page to track your order, please navigate through footer menus

Our website reflects real-time stock availability.​

Sign up for our newsletter or use the 'Notify Me' feature on product pages.

Shipping times for dropshipped items typically range from 7 to 21 business days, depending on the supplier's location and the shipping method chosen.

Delivery times can vary because dropshipped items often come directly from different suppliers, some of which may be located internationally.

If your order hasn't arrived within the expected timeframe, please contact our customer service team with your order number for assistance.

The shipping cost shown at checkout includes all delivery fees. There are no hidden charges for dropshipped items.

Unfortunately, we cannot change the delivery address once an order for a dropshipped item has been placed. Please ensure your address is correct before completing your purchase.

Yes, we offer international shipping for most dropshipped items. Shipping costs and delivery times may vary depending on the destination country.

If your item arrives damaged, please contact our customer service team within 48 hours of delivery. We'll arrange for a replacement or refund as appropriate

We accept credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers.

Yes, our website uses secure encryption to protect your payment information.

No, we currently do not offer cash on delivery as a payment option.

Yes, you can save your payment details securely in your account for faster checkout.

Check that your card details are correct and that you have sufficient funds. If issues persist, contact your bank or try a different payment method.

No, we do not charge any extra fees for processing your payment.

Enter your discount code in the designated field during checkout, before completing your payment.

Currently, we only support one payment method per order.

To request a refund, please contact our customer service team through your account or the Contact Us page.

To create an account, click the "Sign Up" button on the top right of our homepage. Fill in your email address, create a password, and provide the required information. Then click "Create Account" to finish.

Click the "Forgot Password" link on the login page. Enter your email address, and we'll send you instructions to reset your password. Follow the link in the email to create a new password.

Log into your account, go to "Account Settings," and select "Edit Profile." Here you can update your name, address, phone number, and other personal details. Remember to save your changes.

Yes, you can save multiple shipping addresses. In your account, go to "Addresses" and click "Add New Address." You can then choose which address to use during checkout.

After logging in, go to "My Orders" in your account dashboard. Here you'll see a list of all your past orders, including details like order date, status, and total amount.

In your account settings, look for "Change Email." Enter your current password and the new email address. We'll send a confirmation link to your new email. Click it to complete the change.

For security, we don't store complete payment information. You can save payment methods, but sensitive data like full card numbers are not visible or stored on our site.

In your account settings, find "Communication Preferences." Here you can choose which types of emails you want to receive, including newsletters, promotions, and order updates.

If you see any unusual activity, immediately change your password. Then contact our customer support team with details about the suspicious activity so we can investigate and secure your account.